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Order Confirmation

When we receive your order, we will send you as soon as possible an order confirmation via email with information about your order. Please check your order confirmation so that everything looks OK. If not, please contact our customer service immediately.

Delivery time

The delivery time is usually within 5-10 working days if the material for the product is in stock. We have a longer delivery time in the peak season (from Easter until September).

Shipping

We deliver your goods with Swedish Post parcel or by first class mail, depending on weight. Delivery time may vary depending on which country the goods are been sent to. We refer to the Swedish Post delivery times. These times are valid after the shipment left our warehouse.

Unpicked package

Unpicked package will be returned to us with a charge to the customer with the order value and an administrative cost of 250 SEK. This is for handling unpicked package. The costs are billed in arrears. If no payment is made before the deadline, we are going to send this to our debt collection company. Exceptions are approved only after consultation with SHOWPLATE.SE. Contact us at info@showplate.se or call +46 706-08 28 91.

Shipping fees

Free shipping within Sweden. No extra charges will be added with the exception of additional charges depending on the chosen method of payment.

For shipments outside of Sweden, the following prices apply:

0 - 100g 27.50 SEK eg. 1 house number
101 - 250g 55 SEK eg 1 US plate or 1 EU plate
251 - 500g 110 SEK eg 3 US plates or 2 EU plates
501 - 1000g 165 SEK eg 4 US plates or 3 EU plates
1001 - 2000g 220 SEK eg 4 EU plates
2001 - 3000g 275 SEK eg 8 EU plates
3001g or more 275 SEK

Information about purchase

All prices are included VAT if the sale takes place within the EU. SHOWPLATE.SE has reserved for possibly price changes, final sale and factual errors that may appear on our website or in our advertisements. The customer answers for possible duties of its own country. It is also the customer who has to verify import restrictions who are applicable in its country. SHOWPLATE.SE disclaims any responsibility for the replacement or bail out of shipments which are stuck in customs or similar authorities.

Private Notice

SHOWPLATE.SE is responsible controller of the personal data that you as a customer leaves us. Your personal information will be treated confidentially by us to manage the customer relationship, and for marketing purposes. Your personal information will NOT be passed to other companies for marketing, customer analysis, or advertisement. If you want to deregister from SHOWPLATE.SE please contact us at info@showplate.se.

Rights of regret

We follow the Distance and Doorstep Selling law Distans- och hemförsäljningslag (2005:59), which means that you have the security, to regret within 14 days after the shipping date. The returned products must be "substantially intact". Neither products deleted from the normal range or manufactured according to customer special requests is allowed to send back. The customer pays for the return postage and the transportation risk until SHOWPLATE.SE has received your returned package. Returns can not be done by cash on delivery. If you are unsure about what applies to you, or have any questions please contact us at info@showplate.se or call +46 706-08 28 91.

Complaints

We guarantee that the goods you have ordered are free from defects at delivery. Would you have a defect or wrongly supplied product, contact SHOWPLATE.SE as soon as possible but no later than 14 days after delivery. Return the product in the condition it was received followed by a damage or fault report, so you can get a flawless respective right product back. When you send back the product, you can send it for free to:

SHOWPLATE.SE
OVE Agentur Uwe Hirsch
SVARSPOST
20475344
563 20 Gränna

NOTE! Contact SHOWPLATE.SE on +46 706-08 28 91 before sending back the product!

Expedition fees

We have no expedition fees.

Minimum order value

We require no minimum order value.

Force Majeure

SHOWPLATE.SE is exempt from penalty for failure to perform certain obligations under this agreement, if the failure is rooted in the liberating factor below, and the fact prevent, hinder or delay performance. As liberating factor to be considered among others: The authority's action or omission, or newly amended laws, conflict in the labour market, blockade, fire, flood, sabotage or accident of larger scale. The force majeure includes government decisions that affect the market negatively and products, such as restrictions indication, warnings, bans etc., abnormal decline in the market.

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